Thank you Flathead Valley! For the past 2 weeks you have put your trust in us to balance serving your cycling needs with taking every precaution to keep our employees and you as safe as possible in the current situation. We’ve been busy, and we appreciate this.
In light of the shelter in place directive effective midnight March 27:
*we will be OPEN TODAY UNTIL 6PM with no customers allowed in the store, assisting you in the courtyard at a minimum 6’ distance
* CLOSED SATURDAY-TUESDAY to give our employees a much-needed break to spend time with family and process this time of uncertainty
*REOPENING WEDNESDAY- the repair department and limited retail operations under regular hours 10-6. No customers will be allowed in the store to minimize the risk to our staff (all transactions in the courtyard with the social distancing 6’ policy enforced). If you need something, give us a call at 406-862-6446 during regular business hours and we will work hard to come up with a solution for you.
Bike shops in Montana have been declared Essential Business under the directive, and we recognize how fortunate we are to be in this situation, however we also recognize that it is our responsibility to our employees and our community to limit our contact as much as possible.
We want to keep you on your bike. Together we will get through this, and it is our hope that cycling can continue to be part of your solution for safe transportation, and healthy mind, body and community.
In light of the shelter in place directive effective midnight March 27:
*we will be OPEN TODAY UNTIL 6PM with no customers allowed in the store, assisting you in the courtyard at a minimum 6’ distance
* CLOSED SATURDAY-TUESDAY to give our employees a much-needed break to spend time with family and process this time of uncertainty
*REOPENING WEDNESDAY- the repair department and limited retail operations under regular hours 10-6. No customers will be allowed in the store to minimize the risk to our staff (all transactions in the courtyard with the social distancing 6’ policy enforced). If you need something, give us a call at 406-862-6446 during regular business hours and we will work hard to come up with a solution for you.
Bike shops in Montana have been declared Essential Business under the directive, and we recognize how fortunate we are to be in this situation, however we also recognize that it is our responsibility to our employees and our community to limit our contact as much as possible.
We want to keep you on your bike. Together we will get through this, and it is our hope that cycling can continue to be part of your solution for safe transportation, and healthy mind, body and community.
Yes, we are OPEN but effective this morning we are keeping the doors locked to better control the number of customers in the store at a time.
We are doing everything we can to continue to meet the demand of repairs, help parents get their kids out on bikes that fit, and serve you all; the trust that our local community has put in us over the past week has been tremendous and appreciated. If anyone has suggestions, concerns, or requests, please share them with us. We want to hear from you.
We will continue to monitor the situation and make adjustments to employee schedules and store hours and policies as necessary. In the meantime, it has been so wonderful to see you all out on bike rides enjoying the sunshine and the beautiful Montana outdoors. Keep riding and keep smiling!
We are doing everything we can to continue to meet the demand of repairs, help parents get their kids out on bikes that fit, and serve you all; the trust that our local community has put in us over the past week has been tremendous and appreciated. If anyone has suggestions, concerns, or requests, please share them with us. We want to hear from you.
We will continue to monitor the situation and make adjustments to employee schedules and store hours and policies as necessary. In the meantime, it has been so wonderful to see you all out on bike rides enjoying the sunshine and the beautiful Montana outdoors. Keep riding and keep smiling!
For all of us, the “normal” routine is changing from day to day, minute to minute. Like many small businesses during these trying times, we have been challenged with what actions to take to minimize risk for employees and customers while still providing what we feel is a much-needed product and service to our community. We have looked to our fellow Whitefish businesses for guidance and are adhering to the advice of local, state and federal health agencies.
In light of the Flathead County Commissioners and Flathead City-County Board of Health guidelines issued yesterday, we will be enacting the following policies starting today:
• FREE PICK UP AND DELIVERY OF REPAIR BIKES within a 15-mile radius of Glacier Cyclery. We wish we were in the position to offer this service Valley-wide but it is not economically feasible for us at this time. As this is a new situation for everyone involved, we will be implementing this now and adjusting as we go. This might include drop off/pick ups on certain hours on certain days, but we are willing to work with you so give us a call 406 862 6446 and we’ll help you figure something out. We want you on your bike!
• LIMITING CUSTOMER NUMBERS to 4 in the store at a time
• RESPECTING THE 6’ RULE by asking all employees and customers to stay a minimum of 6' from others
• PHONE PURCHASES AND PAYMENTS. To reduce the number of people in the store at one time, purchases and payment can be made over the phone. Rental bikes can be picked up and returned in the courtyard during store hours, and payment can be made over the phone.
• COURTYARD/OUTDOOR REPAIR CHECK IN AND PICK UP. We have a repair stand in the courtyard to check in repair bikes and we will meet you outside for evaluation and estimates. Or if you prefer, you can call us as you are parking your bike in the rack outside, we will wheel it in, run through a tune inspection and call you with our suggested repairs and estimate. All bikes checked in will have handlebar grips sanitized before and after.
We will miss the personal nature of our business and shared moments with customers that make Glacier Cyclery such a fun place to work, but as long as we are keeping you all biking, it will keep the smiles on our faces. Biking is a wonderful way to disconnect, if at least temporarily, from current concerns and maintain fitness; to this end, we will be sharing our adventures, trail conditions, and maintenance tips via social media to help you all find ways to get out and enjoy what we have here in Montana.
Please take care of yourself and your family. Help your neighbors and support your community - our communities. We remain committed to being available in whatever ways possible, and know we'll get through this together.
In light of the Flathead County Commissioners and Flathead City-County Board of Health guidelines issued yesterday, we will be enacting the following policies starting today:
• FREE PICK UP AND DELIVERY OF REPAIR BIKES within a 15-mile radius of Glacier Cyclery. We wish we were in the position to offer this service Valley-wide but it is not economically feasible for us at this time. As this is a new situation for everyone involved, we will be implementing this now and adjusting as we go. This might include drop off/pick ups on certain hours on certain days, but we are willing to work with you so give us a call 406 862 6446 and we’ll help you figure something out. We want you on your bike!
• LIMITING CUSTOMER NUMBERS to 4 in the store at a time
• RESPECTING THE 6’ RULE by asking all employees and customers to stay a minimum of 6' from others
• PHONE PURCHASES AND PAYMENTS. To reduce the number of people in the store at one time, purchases and payment can be made over the phone. Rental bikes can be picked up and returned in the courtyard during store hours, and payment can be made over the phone.
• COURTYARD/OUTDOOR REPAIR CHECK IN AND PICK UP. We have a repair stand in the courtyard to check in repair bikes and we will meet you outside for evaluation and estimates. Or if you prefer, you can call us as you are parking your bike in the rack outside, we will wheel it in, run through a tune inspection and call you with our suggested repairs and estimate. All bikes checked in will have handlebar grips sanitized before and after.
We will miss the personal nature of our business and shared moments with customers that make Glacier Cyclery such a fun place to work, but as long as we are keeping you all biking, it will keep the smiles on our faces. Biking is a wonderful way to disconnect, if at least temporarily, from current concerns and maintain fitness; to this end, we will be sharing our adventures, trail conditions, and maintenance tips via social media to help you all find ways to get out and enjoy what we have here in Montana.
Please take care of yourself and your family. Help your neighbors and support your community - our communities. We remain committed to being available in whatever ways possible, and know we'll get through this together.
We have always held the health and safety of our customers and staff as our first priority. This morning, we met as a team and have decided to remain open for all your bike and ski needs, but will keep monitoring the COVID-19 situation and adjust as needed. We all value the break from reality that cycling and skiing provide, and know you do too. Does your bike need a tune, but you’re not entirely comfortable coming in? We’re flexible, call or email us so we can find a solution for you. And as always, be kind to one another! #besafebehealthy #glaciercycleyposse #wewillkeepyouintheloop
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